Big Island Health and Wellness Coaching Privacy Policy
Effective Date: 6-1-2025
This Privacy Policy explains how [Coach or Company Name] (“we,” “us,” or “our”) collects, uses, and protects your personal information when you engage in our health and wellness coaching services, in compliance with Hawaii state laws.
1. Information We Collect
We collect and store information necessary to provide our coaching services. This may include:
Personal Information: Full name, date of birth, contact details (email, phone number, address).
Health and Wellness Information: Health history, wellness goals, lifestyle details, and any other information relevant to our coaching sessions.
Payment Information: For billing purposes, we collect necessary financial details, such as credit card information, which is processed securely.
2. How We Use Your Information
We use your information only to:
Provide tailored health and wellness coaching services.
Communicate with you regarding scheduling, session updates, and important notices.
Process payments for coaching services.
Improve our services based on feedback and engagement.
3. Confidentiality and Security
We are committed to maintaining the confidentiality and security of your personal information:
Confidentiality Assurance: All information shared during coaching sessions is strictly confidential and will not be disclosed to third parties unless required by law (e.g., in cases of suspected harm to yourself or others).
Data Security: We employ secure methods (e.g., encryption, secure servers) to protect your personal and payment information from unauthorized access. All digital records are stored securely, and physical records are kept in locked facilities.
4. Communication by Email and Other Electronic Means
For convenience, we may use email and other electronic methods to communicate. By agreeing to this policy:
You consent to receiving communications from us via electronic means.
You acknowledge that while we take steps to protect your information, electronic communication may not be entirely secure, and there are risks associated with transmitting sensitive information online.
5. Sharing and Disclosure of Information
We will not share or disclose your personal information except:
With Your Consent: We may share information with other healthcare providers or wellness professionals if you request or consent to such sharing in writing.
Legal Requirements: If required by law or regulation, or to protect our rights, property, or safety, we may disclose your information to law enforcement or other legal entities.
Service Providers: We may use third-party service providers (e.g., payment processors) to assist us in our operations. These providers are contractually obligated to protect your information and use it solely for the purposes we specify.
6. Client Rights
As a client, you have the right to:
Access Your Information: You may request to access or obtain a copy of your personal information we hold.
Request Corrections: If any information we hold about you is inaccurate, you may request corrections.
Withdraw Consent: You may withdraw your consent for us to use your information at any time, although this may limit our ability to provide services.
Request Deletion: Upon termination of our coaching relationship, you may request the deletion of your records, subject to legal or regulatory requirements.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes. After that period, your information will be securely deleted or anonymized.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted, and we will notify you of any significant changes. Your continued use of our services after updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Big Island Health and Wellness Coaching
Phone: 360-969-4177
Email: mikeonwhidbey@gmail.com